Nextiva is a cloud-based business communications and AI-powered customer experience (CX) platform that helps organizations manage customer interactions across voice, video, SMS, live chat, email, social media, and messaging apps from a single unified platform. It is designed for businesses of all sizes to improve communication, collaboration, and customer service.
Nextiva's platform includes business VoIP phone service, contact center solutions, AI virtual agents, call routing, video meetings, team messaging, CRM integrations, analytics, automation, and customer experience management tools. Trusted by more than 100,000 businesses, Nextiva focuses on helping companies streamline communications, boost productivity, and deliver personalized customer experiences through its AI-powered platform.